Shipping Policy

Shipping

Orders are packed and shipped Monday - Friday only. Processing time can take up to 1-4 business days and is NOT included in the shipping time. Orders placed on weekends and all U.S. holidays are processed on the next business day.

Shipping Options (U.S. and Canada)

We mail through the United States Postal Service.

Standard Shipping (2-8 business days) | $5

Priority Shipping (1-3 business days) | $12

Express Shipping (1 business day) | $23 or more, depending on weight of package (calculated at checkout)

FREE Shipping Rules (U.S. and Canada)

With a minimum purchase of $100 or more at Charley's Closet Boutique, shipping is no cost to you. This limited time offer applies only to priority shipping.

Pick-Up (Cleveland, OH)

Need your package sooner? Pick Up is available to Ohio residents only, with a minimum purchase of $50 or more

  1. When checking out, select "Pick Up (Cleveland, OH)" in the shipping options section for this service to be applied to your order.
  2. To schedule your pickup, please text 440-644-0635
  3. Pickup location: Starbucks in Legacy Village | 24663 Cedar Rd Spc # 57, Lyndhurst, OH 44124

IMPORTANT: After your order has been shipped, we cannot change the order or the shipping option. To see our return & exchange policy, click here.

Shipping Options (International)

We mail through the United States Postal Service.

Standard International Shipping (5-9 business days) | $20

Orders are shipped and delivered between 5-10 business days, depending on your location outside of the U.S. 

Customs, Duties, and Taxes

Charley's Closet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Pre-Orders

Pre-Orders are orders placed before the merchandise is available, with the understanding that it will be shipped later. Information for a pre-order item will be in it's description box.

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